A creative, empathetic, taco-loving design leader

What do you get when you combine a former actor with a track record of conversation design success?
You get someone confident in their own abilities & unafraid of asking hard questions in complex (often regulated) organizations.

Current: Gen AI UX Lead at Vanguard. Leading design & strategy for Vanguard's first in-production, next-gen conversational experience.

Previous: Conversation Design Lead at UnitedHealthcare, Conversational AI Consultant at Johnson & Johnson (AI Trainer/Conversation Designer) for their internal HR chatbot, Co-Founder at JoinMunch (acquired), Consultant at Jetson AI (conversational commerce), Co-Founder at Ad Salience (ad tech), Actor/Producer on the theatrical stage.

You'll find my Conversation Design Portfolio in the menu above.